Privacy Policy

1. Information We Collect

When you use our contact form, we collect: name, email address, phone number (optional), company/organization (optional), and your message. We use this information to respond to your inquiries and provide our services.

We also automatically collect limited technical and usage information when you visit the site — such as your approximate location, device and browser type, the pages you view, and how you arrived — through Google Analytics, as described in “Cookies & Analytics” below.

2. How We Use Your Information

We use the information you provide to:

• Respond to your contact form submissions
• Communicate with you about our retroreflectivity data collection services
• Manage accounts and access to our data portal (data.us-roadrunner.com)
• Understand and improve how visitors use our website

3. Third-Party Services

We use the following services to operate our website and business:

• Google Firebase — Authentication, database, and hosting (privacy: firebase.google.com/support/privacy)
• Google Analytics (GA4) — Aggregate website traffic and usage analytics (privacy: policies.google.com/privacy)
• Resend — Email delivery for contact form submissions (privacy: resend.com/legal)
• Google reCAPTCHA — Spam protection on our contact form; your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service (privacy: policies.google.com/privacy)

These providers process data in accordance with their respective privacy policies. We do not sell your personal information.

4. Cookies & Analytics

Our website uses cookies and similar technologies set by Google Analytics and Google reCAPTCHA. Google Analytics uses cookies to measure aggregate website traffic and usage; Google reCAPTCHA uses them to distinguish humans from bots on our contact form. We do not use cookies for advertising or to sell your information.

You can disable or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout.

5. Data Retention

We retain contact form submissions and communication records as needed to fulfill business purposes and comply with legal obligations. You may request deletion of your information by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS) and access controls. Our systems are designed with SOC 2 compliance in mind.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please use our contact form.

8. Contact Us

For questions about this privacy policy, please use our contact form.

RoadRunner Retro LLC, 2222 W Grand River Ave, Ste A, Okemos, MI 48864.